Shipping Cost

Shipping & Delivery Policy ✅

Products can be shipped anywhere within the Greek Territory. Orders are delivered to the address you have provided in the checkout form through courier services (Speedex, ELTA, ACS, or DHL).

For orders up to €49, the shipping charge is €2.60 for parcels up to 2 Kg, and in case of cash on delivery, an additional €2 applies.

• For orders over €49.00, shipping is completely free up to 2 Kg (excluding DHL).
• For parcels over 2 Kg, there is an additional charge of €1 per extra kilo — valid for all orders regardless of total value.
• All deliveries take place from 10:00 a.m. to 5:00 p.m.

The above charges apply to shipments throughout Greece, including islands, remote, or hard-to-reach areas. There are no hidden or extra cash-on-delivery fees.

• Free shipping does not apply when using DHL courier for any destination in Greece.

Delivery Times

1. Orders are shipped the same day if the products are available and are usually delivered within 1–3 working days after dispatch.
2. Orders received after Saturday 10:00 a.m. are dispatched on Monday afternoon.

For products marked as “Upon Request”, the estimated delivery time is 6–8 working days (Tuesday to Friday), provided they are available from HairMaker.Gr’s suppliers.

In case a product is out of stock or delivery is delayed due to force majeure (e.g., weather conditions, strikes), we will contact you to confirm whether you wish to proceed with your order.

Non-Receipt of Order

• If the customer does not receive the order due to their own responsibility and it is returned to us, the order will not be re-sent with cash on delivery. Future orders will only be accepted with Visa, PayPal, or bank deposit payment methods.
• HairMaker.Gr is not responsible for delivery delays caused by events beyond its control (force majeure) and reserves the right to a reasonable extension of delivery time.

Examples of force majeure include strikes, wars, government actions, supplier or transport issues, natural disasters, currency fluctuations, or communication failures.

If such conditions persist for more than 2 months, the contract may be terminated by either party without compensation.