Viva Payments Greece

Viva Payments Online Service | HairMaker.Gr

About Viva Payment Services

Viva Payment Services S.A. was founded in December 2010 and operates as a licensed Payment Institution authorized by the Bank of Greece. It is 100% owned by Realize S.A. (www.realize.gr), a company active in the Internet and banking software sector since 2000, with extensive expertise in developing secure financial applications.

Viva provides a comprehensive range of innovative payment solutions for businesses and professionals, offering high-level security, flexibility, and continuous customer support.

Security

Recognizing the importance of online transaction security, Viva has implemented all necessary measures to provide payment services with the highest possible level of data protection.

PCI-DSS Certification

As a licensed Payment Institution, Viva fully complies with the PCI-DSS (Payment Card Industry Data Security Standard) to:

• Protect customers’ personal data
• Enhance customer trust through advanced data security
• Shield clients from potential financial loss or recovery expenses
• Maintain client reputation and business integrity

Viva is PCI-DSS certified and follows strict security policies that are continuously audited by certified security auditors. The company does not store credit card details; all data are securely transmitted in encrypted form directly to partnering banks.

Data Transfer Privacy

To ensure confidentiality during data transmission, Viva uses the EV SSL 128-bit encryption protocol in collaboration with Thawte, a global leader in online transaction security.

Controlled Access

Access to Viva’s systems is controlled by advanced firewalls that restrict system use to specific authorized services, blocking access to databases containing confidential information. Viva also uses cutting-edge Intrusion Detection and Denial of Service Protection systems. All infrastructure is hosted in a PCI-DSS Level 1 Certified Data Center by Rackspace (UK), monitored 24/7 by Obrela Security Industries engineers.

Encryption

From the start to the end of your online session, all information and personal data are encrypted using the 128-bit SSL (Secure Sockets Layer) protocol. Encryption ensures that data can only be read by the authorized recipient using a secure decryption key.

Each time you make a payment through Viva, communication between your computer and Viva’s systems is fully encrypted using a Thawte 128-bit EV key, ensuring complete transaction security.

Transaction Privacy

Viva Payment Services is a Payment Institution licensed by the Bank of Greece. The same core principles that govern traditional banking transactions also apply to Viva. All customer information transmitted to Viva is treated as strictly confidential and used solely within the framework of provided payment services, in accordance with PCI-DSS requirements.

Personal Data Protection

Viva respects the privacy of all users and complies with Greek Law 2472/1997 on the protection of individuals from the processing of personal data. All information is stored securely on central servers and used only for legitimate business purposes, in accordance with national and European data protection regulations.